These days, everything is digital. Especially the marketplace. Expanding your brick-and-mortar storefront into the online world by creating an online presence has now become an essential part of growing your business, even at the local level. Taking an active role in...
In the world of search engine optimization (SEO) where “Content is King,” artificial intelligence (AI) has opened the doors to a whole lot more content. In many ways, that’s been a good thing. It’s allowed businesses to complete tasks more quickly and efficiently....
One of the toughest parts of running a business is recruiting great employees. Another tough part? Once you’ve got a great employee, you want to keep them. That can be challenging these days, especially when it comes to younger workers. Employee retention is a...
Getting put on hold can be a frustrating experience. In fact, 70 percent of callers who are put on hold with nothing but silence will hang up within a minute, and 35 percent won’t even call back. But waiting on hold doesn’t have to be a chore. In fact, hold time can...
The holiday season is a time of joy, togetherness, and a little bit of magic. As we gather around the sparkling Christmas tree, exchange gifts with loved ones, and indulge in delicious treats, it’s easy to get swept up in the festive spirit. But have you ever...
