The online world is packed with companies trying to get attention. Standing out from the crowd can be a real challenge. But local businesses have got one big advantage: Location. Local businesses are, by definition, close to their customers. Google recognizes this and...
(3-minute read) As a business leader, you know how important reputation is when it comes to achieving success — particularly in the digital age. With so many customers scoping out products and services online before making a purchase, reviews have become an important...
(3-minute read) Here’s some news out of the tech world. Google has announced that they’ll be deleting all inactive accounts this December. This means that if you haven’t logged into your Google account in over two years, you may lose it. While this might sound...
Nobody likes a bad review. And, as a business owner, it can be incredibly disheartening to receive a negative review – especially when you’ve done all that you can to ensure your customers’ satisfaction. What’s the best way to respond? Is it better not to...
“You rang?” We all know that sinking feeling of missing a customer’s call. After all, it’s not just a saying, it’s a fact: Your call is important to us. But sometimes, as a small business owner, it’s tough to keep track of every single call that comes in. And yet, one...
