One of the toughest parts of running a business is recruiting great employees. Another tough part? Once you’ve got a great employee, you want to keep them. That can be challenging these days, especially when it comes to younger workers. Employee retention is a...
(5-Minute Read) As 2023 draws to a close, it’s time to start thinking about the new year ahead. New plans, new goals, and… Taxes? For many companies, the more profit you make, the higher your tax bill will be. But there’s a way to reduce your taxes while...
“You rang?” We all know that sinking feeling of missing a customer’s call. After all, it’s not just a saying, it’s a fact: Your call is important to us. But sometimes, as a small business owner, it’s tough to keep track of every single call that comes in. And yet, one...
Setting up a business is only half the battle, reaching and engaging your target audience can make all the difference. Fortunately, modern digital strategies mean ambitious companies now have unprecedented access to millions of potential customers worldwide –...
A hosted phone system, also known as a cloud-based phone system or VOIP system, is a phone system that is hosted and managed by a third-party provider. Hosted phone systems are typically accessed via the internet, rather than through traditional phone lines, and can...
There’s a lot to understand about phone systems, but a big one is internet connection. Increasingly, office phone systems are relying less on copper wires and more on your internet. If you’re experiencing increased lagging after increasing your workforce, upgrading...