Your phone system is sitting in your small business as we speak, taking up loads of room in a closet somewhere. You’ve had it forever, and even depended on extra hardware to add features like message on hold or auto attendant greetings. Is it time to switch? It most...
The use of technology in everyday companies is becoming increasingly common in the working world. Telecommunications is required in today’s economy to compete with other industries. So, what is the importance of telecommunications? Telecommunications consists of four...
A Voice over Internet Protocol (VoIP) is a telecommunication solution that helps business owners, employees, and customers to communicate using a regular phone network via the internet rather than a phone line. With the right software, you can call and receive calls...
Change is inevitable, but when it comes to your business, any changes that take place need to be openly communicated to employees and customers. Proactive communication plays a very important role in customer service, and is an aspect that can make or break your...
Computer technology has transformed telephone systems. There’s no need for a business to pay phone company rates for calls. Office phones don’t have to be just in the office. Today the standard for business phone systems is Voice over Internet Protocol, or...
As we continue to work through the challenges of the covid-19 pandemic, many businesses are looking for new ways to effectively communicate with their customers. With the constant changes in re-open dates, service offerings, and hours of operation, there is no better...
